FAQ

Yes. Introduce one new product at a time, test on a small area first, and follow the label on each pack. Stop using a product if irritation continues, and speak to a healthcare professional about severe, persistent or worsening skin concerns. Our guidance is not medical advice.

Generally yes, that's the point of a concern-first routine. Introduce one new product at a time, especially actives, and patch test first.

Each set is sold as one item at the set price shown. Where a set is discounted, the original combined price is shown struck through.

Not yet. Checkout currently ships within Singapore. We'll announce other markets once shipping, duties and local payment methods are set up.

Any clinical or numeric result shown on a product page is the brand's own published figure, labelled as brand-reported. We don't add results that the brand hasn't published.

No. Any figure shown (e.g. Dr Deep's disclosed single-use test results) is the brand's own reported data, not an independent clinical study, and individual results vary.

Dnuvo is a Fresh Ceramided™ skincare range developed and made in Korea, selling six products: Essential Toner, Vitamin C Ampoule, Calming Ampoule, Water Cream, Eye Cream and Aqua C Dual Sun Serum.

The Vitamin C 15.5% Ampoule paired with the Aqua C Dual Sun Serum SPF50+ PA++++ as the final daytime step — brightening plus daily UV protection, both confirmed products in the range.

The Calming Ampoule, built on the confirmed ACZERO® 7-herb complex combined with Bakuchiol — positioned as a gentler alternative for acne-prone, sensitive-feeling skin.

“NENA Skincare is a premium Canadian brand specializing in natural, effective skincare, with its flagship product being the Glacial Clay Mask. We use high-quality ingredients, focused on sustainability and the benefits of glacial oceanic clay.” (Translated from Vietnamese.)

“Yes. All NENA products are vegan friendly, containing no animal-derived ingredients or byproducts, and we are committed to no animal testing.” (Translated from Vietnamese.)

“All NENA Skincare products are manufactured in Canada, to the highest standards of quality and safety. Our parent company is Ironwood Clay Company.” (Translated from Vietnamese — a new fact this source surfaced: the parent company name.)

“Apply an adequate layer to clean, dry skin, avoiding the eye and lip area. Leave on for 10–15 minutes or until dry, then rinse with warm water. Use 1–2 times per week for best results.” (Translated from Vietnamese.)

A South Korean brand (Mineral House Co., Ltd.) built around Hyper-Mineral Water™, sourced from 870m underground on Namhae Island — the origin story behind its "Mineral" product line.

South Korea. The company holds ISO 9001 certification and several products are stocked through pharmacy and dermatology-clinic channels, per its own product pages.

Sensitive or dry skin: Multi Emulsion and Skin Toner are the foundation pair — our catalog's own long-running bestseller trio. Acne-prone or oily skin: the Arkpa line (Cleansing Foam, Lotion) is formulated for that specifically.